Pros
Its easy to get a job there, interview process are a normal process (sometimes a small test like data entry or maybe excel test) and then an interview with no tricky questions, normal stuff like "tell me last issue you had with a colleague and how you sort it out", previous experience, why you are the perfect candidate...
Cons
Human resources department is a total mafia. Also very incompetent (for instance leaving an employee out of a selection process for a new position because the human resources agent forgot his CV in her drawer for days!). Also, many process that are usuless and a lost of time, like for example daily team meetings where most of the days nothing new is said but it has to be done, just in case someone comes to check. Also in some areas if you want to be promoted you need to laugh your managers jokes more than do a good job. I have seen brilliant people doing a great job and being agents for years until another company gives them the opportunity they should have, while people with no experience and an average performance that was chatting with the manager every day and going to the social events would be promoted in no time. Some of the positions and very low paid