Largest rental car company in the world. Yet... - Manager Trainee Hertz Employee Review

1.0
1 Mar 2009
Recommend
CEO approval
Business outlook

Pros

Hertz is the number one rental car company in the world. Everyone knows about them. Hertz has the largest collection of cars that updates frequently. Hertz has everything from budget economy cars to large SUVs and convertible sports cars. All cars Hertz has are available to drive and clean. Despite how some people who posted Hertz employment reviews elsewhere; I enjoy cleaning cars, even while wearing a suit and tie. You get to work with a very diverse group of co-workers and customers. And if you keep your sales numbers on the high side, you are promised promotions and commissions.

Cons

All Hertz jobs focuses on selling and marketing of optional services: loss damage waivers, gas, upgrades, lower class cars, etc. It seems like that in order to be successful within Hertz, you must sell these thing consistently. And you are trained to 'sell' anything, even to downright lie to customers if they don't get what they wanted or reserved. Hours are always long, from before 7 am to after store closing at 6 pm, but do get paid overtime. Customers are expectant of high praise and customer service from the world's largest rental car company and it pains some that we could not deliver sometimes.

Explore other reviews about Hertz

5.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work in tandem with other professionals in your trade, always had a feeling of "family" working alongside my peers. We come together when times are tough, this is very rewarding,

Cons

The current economic and geopolitical spectrum have been proving a challenge to this industry as a whole, thankfully we are a resilient outfit with the best people at the helm.

2.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It's a job in a bad economy. Decent vacation time but no money to go anywhere.

Cons

Favoritism, nepotism. We used to get profit sharing now it goes wherever it goes. New commission structure is bad.Dollar thrifty and hertz are all one yet hertz does all dollars work while they make the money and close whenever they want. Customers are always aggressive and rude.sick time is unrealistic. If you have any condition you have to get fmla and the company they use always refuse it. ,yet somehow the people that aren't sick are always on fmla.

2
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