Assistant Customer Service Manager - Assistant Customer Service Manager Harris Teeter Employee Review

1.0
9 Jun 2018
Recommend
CEO approval
Business outlook

Pros

Paid weekly. Great co-workers Hours - generally around 36 to 37.5. My management skills have improved because I can now relate to what it's like to work for crappy management. I don't want any of my employees to deal with what I'm dealing with.

Cons

Management - The management at my store is atrocious. Every day I have to convince myself not to quit. Don't bother asking them for help or clarification. They'll just treat you like you are unintelligent or annoying. Their job is to show up, make sure the store is running correctly, and be as unapproachable and unhelpful to their staff as they can. When they do talk to you, you wish they didn't. Training - They think that because they make you take HOURS of computer training that they have a great training program. They depend on this training so much that they lack in person training skills. I hope you know how to do everything once you finish the online training. After that, you are on your own. Customers - The same as in every retail store. Most are okay. There are a lot of really crappy people though. Breaks - They give you one unpaid 30-minute break if you work over 6 hours. You are supposed to get an additional paid 15 minute break. The only way you get the 15 minute break in my store is if you threaten to report them to corporate. You are also supposed to get two 30 minute breaks if you work at least 8 hours. That has yet to be seen. Harris Teeter has put me off retail forever. Currently applying for other jobs.

Explore other reviews about Harris Teeter

5.0
8 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good benefits and professional work environment.

Cons

At times asked to pick up extra shifts.

4.0
14 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible hours for student employees

Cons

short breaks depending on shift duration (15-30 mins)

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