Thank you, Gusto! - Anonymous employee Gusto Employee Review

5.0
6 Jun 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

*Great management: Gusto has a really robust management support and training program, with ongoing work groups for managers to continue learning from each other. Management philosophy can make or break the work experience at a company, and Gusto has honed an excellent philosophy of self-awareness, driving the business, and building the team. Managers here truly empower their teams! * Unique position: Gusto has an powerful and thoughtful product, and is in a really great position to improve the way MANY people work and run businesses. * Meaningful benefits: The benefits are clearly rooted in Gusto's values, and create a really supportive and inclusive environment. Some great examples: inclusive fertility benefits, a "Fly Away" ticket on your first anniversary (that you have to use before your second- Gusto actually wants you to take this vacation!), catered lunch with great options for different diets/allergies, opt-in dinner (there's no pressure to work late, but you're covered if you do), and fully-covered health insurance for all employees. * Thoughtful career development: Gusto has the best performance review process I've experienced, and managers value and promote career development throughout the year (not just right after your reviews).

Cons

* No 401K matching (used to have it, then it was temporarily discontinued), but it's expected to come back in the near future * Gusto is going through some expected growing pains; we're growing fast and maturing in how we operate. Embracing change can be hard, and the start-up environment isn't for everyone.

Explore other reviews about Gusto

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Smart and friendly coworkers. Excellent team culture

Cons

Tunnel visions on AI a bit too much

1.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Free food Cool people in sales org Middle Management is cool

Cons

The amount of turnover is genuinely astonishing Some teams are hitting less than 50% of quota AI has gotten out of hand.... It's almost comical Laid off 25+ people, partially because of "AI" I can genially say upwards of 10 of the most senior sellers have ALL left in the past 12 months "Upper" sales management is lost - focusing on AI above the actual processes and operations that can grow revenue No 401(k) 2 of 65+ GPRO reps in '2025 went to Presidents Club NO VALUE IN SALES TRAINING Rev-Opp's calls all the shots for partner sales - and they have not made any decisions that have driven an increase in revenue. Upper management and Rev Opp's stopped a majority of lead sources for Account Executives, expanded quotas, fired middle management, and fired the entire team. I would avoid working at Gusto at all costs.

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