Great product for exponential growth - Customer Success Manager (CSM) GitLab Employee Review

4.0
3 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Great product, opportunity to work with great customers

Cons

Hard to find career opportunities, increase salary or grow vertically

Explore other reviews about GitLab

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Good culture and interesting product.

Cons

Lots of churn in leadership

2.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

OK pay or benefits in the market. Fully remote. Still is trying to frame itself as a big player.

Cons

Leadership went from being collaborative, communicative, and transparent, to being mercurial, secretive, and out of touch with the actual work. OBSESSSES over your AI usage metrics - even if AI doesn't help you and slows you down. The current layoff in progress was communicated poorly and not planned at all. And now they want us to adore the leaders and the company? Cultish vibes. We went from a company that plans ahead to a company that reacts.

4
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