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      Genesys

      Engaged employer

      Genesys reviews

      Very worth to work there - Sr. Sales Operations Analyst Genesys Employee Review

      3.0
      17 Jan 2025
      Sr. sales operations analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      You will learn tons, you will be expose to great projects, and make a decent amount salary wise.

      Cons

      Management need to like you- they talk about empathy however; is not how the advertise it.

      Explore other reviews about Genesys

      5.0
      8 Jun 2026
      Senior ta partner
      Recommend
      CEO approval
      Business outlook

      Pros

      great place to work at

      Cons

      no thoughts at this time

      4.0
      26 Jun 2026
      Marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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