Has potiential if they had manager training - Events Manager Genesys Employee Review

3.0
8 Oct 2023
Recommend
CEO approval
Business outlook

Pros

*Open time off *Remote work opportunity *Amazing product

Cons

*Too many micromanaging leaders *Very cutthroat leadership - steps on people and takes credit for their work *Has people with years of experience in their field and won't allow their suggestions to be implemented or considered

Explore other reviews about Genesys

5.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great teamwork. Remote work. Solid product suite.

Cons

Upward mobility for career. Lack of communication between different areas can cause silos.

4.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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