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      Genesys

      Engaged employer

      Genesys reviews

      Genesys primed for exciting times ahead! - Sales Genesys Employee Review

      5.0
      27 Jan 2020
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Tremendous leadership with a vision to transform an industry. Focused on Experience as a Service that will leverage the value of Genesys solutions to help their customers and new prospects.

      Cons

      The challenge of the industry will be moving to the cloud in the fastest and most risk adverse manner.

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      Genesys Response
      6y
      Thank you for your positive review. I agree we do have exciting times ahead. This year we will all have a part in the transformation of our industry. There will be some changes as we continue to move into the cloud. Our teams are up for the challenge as I’m sure you are. Best, Best, Daniel (Daniel Phelps, VP, Global Talent Acquisition)

      Explore other reviews about Genesys

      5.0
      29 Jun 2026
      Senior services engagement director
      Recommend
      CEO approval
      Business outlook

      Pros

      Great teamwork. Remote work. Solid product suite.

      Cons

      Upward mobility for career. Lack of communication between different areas can cause silos.

      4.0
      26 Jun 2026
      Marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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