Good place to work - Senior Software Engineer Genesys Employee Review

5.0
24 Oct 2019
Recommend
CEO approval
Business outlook

Pros

The people from the top down are nice. Everyone is pulling in the same direction and people are encouraged to develop and learn. No one in management is trying to step on others to benefit their careers.

Cons

Company can be a bit tight with the purse strings at times, but this is not that unusual.

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Genesys Response
6y
Thank you for your positive review. I agree with you. We are all working towards the same goals and are able to grow professionally by taking on new challenges. There is always a challenge in business to balance the budget with need. That you for your feedback. Best, Daniel, (Daniel Phelps, VP, Global Talent Acquisition)

Explore other reviews about Genesys

5.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great teamwork. Remote work. Solid product suite.

Cons

Upward mobility for career. Lack of communication between different areas can cause silos.

4.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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