Strong growth, opportunities for career advancement, family-like environment - Sales Manager Genesys Employee Review

5.0
7 Aug 2019
Recommend
CEO approval
Business outlook

Pros

The reason I've been at Genesys for over five years is the people I get to work with. We are an incredibly fast-growing cloud company. With our growth comes a ton of opportunities - to travel, to change roles, to work on side projects, etc. In Indianapolis, specifically, I think it's the best office to work from. First off, there are over 800 employees based here and it's so cross functional that you get to experience and meet a ton of people you wouldn't meet if you were working remote. Compensation is great, benefits are good, office facility is great (one (subsidized) restaurant, two gyms, plus an urgent care facility).

Cons

With our crazy growth, comes challenges - call them growing pains. We definitely have them and it's frustrating at times. That said, it still opens up opportunities to chart new paths and solve problems. Genesys is a company that rewards people who step up and come up with solutions.

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Genesys Response
6y
Thank you for your positive review. You’re spot-on, at Genesys you get to work with great people. From Indianapolis to Chennai, Daly City to Sydney, our teams work hard together to execute on our goals. Our Indianapolis office is the largest location and has great perks. It’s an exciting time to join Genesys and an exciting time to stay. Best, Greg (Greg Buck, Global Talent Brand Manager)

Explore other reviews about Genesys

5.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great teamwork. Remote work. Solid product suite.

Cons

Upward mobility for career. Lack of communication between different areas can cause silos.

4.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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