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      Genesys

      Engaged employer

      Genesys reviews

      My experience as a Genesys Employee - Technical Supervisor Genesys Employee Review

      5.0
      25 Jul 2017
      Technical supervisor
      Recommend
      CEO approval
      Business outlook

      Pros

      I've been working from some US companies before, both on support and management level. Genesys is the only company that provides me whatever is needed for me to provide better management options for my team in Manila. Genesys as a whole is global, and it promotes equality across all offices.

      Cons

      I don't see any cons at this time

      Explore other reviews about Genesys

      5.0
      29 Jun 2026
      Senior services engagement director
      Recommend
      CEO approval
      Business outlook

      Pros

      Great teamwork. Remote work. Solid product suite.

      Cons

      Upward mobility for career. Lack of communication between different areas can cause silos.

      4.0
      26 Jun 2026
      Marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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