I don't think all the positive reviews are real. - Account Manager GenScript Employee Review

1.0
1 Sept 2016
Recommend
CEO approval
Business outlook

Pros

I just want to point out. All the positive reviews look so fake. I don't think anyone who actually work here will leave such positive reviews. All the positive reviews were in the past 2 months, but during the last few years, this company always receive negative reviews, isn't it odd? If you check carefully, all the positive reviews have similar formant and even made same grammar mistakes.

Cons

Well, like all other REAL reviews said. No work-life balance, Poor benefits etc. If you are in the sales team, the goal getting more and more higher, I think in this Q, only few sales can get commission. The base salary for sales person are typically very low. If you are in the TAM team, you have to work 9-10 hours per day in order to get everything done. If you are in shipping/lab. you can barely survive with the money they give you. ......

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GenScript Response
9y
first of all we don't care about score, what we care is everyone has fair chance of voice, you are free to voice your opinion and others who have been here for years and liked the company also have theirs. You only speak for yourself. also, regarding the sales goal, we are a growing company and our revenue grows more than 20% every year, and the sales goal grows like that too, did our sales team deliver the number? well Genscript is a public traded company and everyone can check our annual and bi-annual financial reports.

Explore other reviews about GenScript

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The company will take care of a tasty lunch There are a lot of work shifts to choose from. Festive events are held frequently A bright and clean lab

Cons

I think genscrpt is really good

5.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

I feel very fortunate to have joined GenScript. Over the past 20 years, I have not worked at many companies—this is only my eighth—but it is truly the best position I have had in my career so far. The working environment is relaxed and supportive, my colleagues are friendly and collaborative, and my manager is genuinely caring and attentive to the team. What makes GenScript especially outstanding is its strong culture of innovation, integrity, and commitment to excellence. The company not only delivers high-quality products and services, but also invests in its people, encouraging professional growth and recognizing individual contributions. There is a clear sense of purpose in the work we do, and it is motivating to be part of an organization that strives to make a meaningful impact in the industry. While I cannot speak for everyone’s experience, I can say that I am truly happy working here and feel proud to be part of such a great company.

Cons

Like any growing company, there are still areas for improvement. Communication across teams and regions could sometimes be more streamlined, and processes may not always be fully standardized, which can occasionally lead to inefficiencies. In addition, as the company continues to expand rapidly, workload and priorities can shift quickly, requiring employees to stay flexible and adapt to changes. There may also be opportunities to further enhance career development pathways and internal communication to support long-term growth. Overall, these are common challenges in a fast-growing organization, and there is clear effort from leadership to continuously improve.

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GenScript Response
2mo
Thank you for taking the time to share such thoughtful feedback and for being part of the team. We’re truly glad to hear that your experience has been positive and that you’ve found the environment supportive, collaborative, and meaningful. It’s especially great to know that you feel proud of the work and the impact we’re making. We also appreciate your balanced perspective on areas for improvement, including communication and development opportunities, as this helps us continue to grow. Thank you for your continued contributions to GenScript.
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