The product itself is horrible and ineffective for customers. The CEO has the lowest level of emotional intelligence of anyone in this type of leadership position that I have ever seen. I truly do not believe he cares for the well being of his employees in any capacity. The culture at this company is unbelievably toxic. Garner embraces and encourages a "call out" culture among employees which leads employees to feel isolated, hopeless and shamed. There is no regulation for peers being aggressive, disrespectful or malicious-- it is simply accepted. The lack of organization at this company is astounding. As an employee it feels you are set up to fail from your first day. Onboarding is nearly non-existent, and the training that is available is unhelpful and so outdated that it doesn't apply to current job expectations.