Pros
Good work/life balance, decent benefits, Salem location has brand new building with basketball court and volleyball. Great co-workers that become good friends outside of work as well. $250 Christmas bonus.
Cons
Garmin doesn't care about the people working Product Support and even worse if you work outside of Kansas. There rarely any growth opportunities and when a promotion job does pop up they always go to people in KS, no mater the qualification of person in Salem. This has created a bad work culture in Salem that gets more ugly every day. The biggest topic among co-workers is how badly they want to leave. On top of this, the yearly wage increase doesn't support the top performers that go the extra mile for Garmin.The max possible wage increase is 5% and rarely anyone gets that. What's bad is you can kill yourself working really hard all year being top 5 performer and get 4% raise or just slack off and do avg to below avg work and get 3% raise. Why would anyone try hard for extra 8 cents per hour vs their lazy co-worker? Maybe for a possible promotion right? but that not happening if you work in Salem. Garmin loves taking advantage of top performers but won't compensate them and will pass on them for that promotion if they don't live in KS. If your not motivated/career minded then Product Support might be ok for you. If you live in KS then might be ok for career growth but sill not great.