Great people, terrible senior leadership - Sales Associate Gap Employee Review

4.0
1 Oct 2008
Recommend
CEO approval
Business outlook

Pros

I'd say that the single best reason to work at the Gap is the people. In my store, we had a very professional and competent management team that was very flexible about personal issues, emergency time off or schedule changes on short notice, etc. with employees who demonstrated the same flexibility. My co-workers were a pretty fun bunch of people too; most of them were young college students with a positive attitude and great sense of humor.

Cons

GapCard is/was probably the worst aspect of working at the Gap. So much effort and energy were expended on getting that damn piece of plastic into the hands of EVERY CUSTOMER that sometimes I think that we were more committed to pushing easy, not to mention very-high-interest-rate, credit than we were to selling clothes.

Explore other reviews about Gap

5.0
19 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Great management and a nice place to work.

Cons

No major cons. Customers were sometimes rude.

1.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Hourly rate is decent and pays weekly

Cons

Managers think they are above everyone even when they have as much potential as a goldfish in life. We are pushed to get customers to sign up for a store credit card which is one of the worst credit cards I’ve seen. Your worth at this company is dependent on how many credit cards you can get which is so dehumanizing. Horrible culture and company to work for.

See reviews by: Helpful|Rating|Date|All