Great place to visit but I wouldn't want to live there.... - Retail Sales Associate Gap Employee Review

3.0
1 Mar 2015
Recommend
CEO approval
Business outlook

Pros

Associates receive 50% merchandise discount of full priced items. Opportunity to work for well-loved brand.

Cons

High School/Mean Girls dynamics; Unless you were "in" with the clique, you are only scheduled as an afterthought. As much as management team stresses the importance of revenue and opening Gap cards, I've seen top performers in both areas scheduled only once or twice a month regardless of their availability. Eventually these associates take their talents elsewhere and their absence felt in abysmal Gap card enrollments and store revenue. The Gap is the only place that I have worked where I felt such animosity and an overall unwelcome vibe. In every place of employment I have made lifetime friends except here. If you thrive in a environment of sarcasm and desire to belong to a clique then you will feel at home here. The salary was pretty awful, just above minimum wage. 2014 Gap raised the hourly rate to $9, all retail associates were paid the same regardless if you worked for the Gap for 5 years or 5 months. All incentives and raises were not taken into account.

Explore other reviews about Gap

5.0
29 Jan 2026
Recommend
CEO approval
Business outlook

Pros

friendly staff and caring managers

Cons

no complaints it was what you would expect for a retail job

5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Generous PTO, monthly bonus for management, 401k and stock options, socially conscious brand, focus on diversity and inclusion

Cons

Very low pay, Micromanagement by upper management, lack of available hours to adequately staff the sales floor, too many tasks and too little time allotted, no opportunity for advancement

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