Good people, not so good managers. - Customer Service Representative Gap Employee Review

2.0
20 Feb 2009
Recommend
CEO approval
Business outlook

Pros

The discount and working with the customers can be exciting. The environment is good, and with the music playing and the fun clothing, it made for a fun place to work. The other employees on my same level were also very good.

Cons

The pay was not very good, and the workers were generally pretty good. The managers were not very good at what they do, and had their own hidden agendas when trying to get you to do things. They played favorites, and hours were not spread out evenly. It seemed like the managers did not want to help you better yourself in the company.

Explore other reviews about Gap

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people and company vibes

Cons

Not an office in my city so makes it hard to get that office environment

5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Generous PTO, monthly bonus for management, 401k and stock options, socially conscious brand, focus on diversity and inclusion

Cons

Very low pay, Micromanagement by upper management, lack of available hours to adequately staff the sales floor, too many tasks and too little time allotted, no opportunity for advancement

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