Don't bother! - Anonymous employee Gap Employee Review

1.0
8 Jun 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Forged some very good friendships - all walks of life Amazing charity events put on for the community Great discounts and promotions for staff (50%) and public everyday

Cons

Focus of business is heavily placed upon visuals rather than essential sales, training, delivering customer service or security compliances. In the London area very short staffed, often only two people on closes mainly senior sales leaving them in vulnerable situations.. The products always on yo yo discounts up and down providing everything cheap only after the product arrives. Execution of plans never follow through -managers don't motivate or delegate staff..no incentive for sales team only visuals. Every day numerous promos confusing customers. marketing is misleading in turn forming arguments with customers as never made clear. Terrible treatment of staff ..Very stressful as often they do about ten things all the same time that makes you often exhausted ,tired every day. Unable to handle legal issues due to no competency or care.

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5.0
24 Jun 2026
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

Discounts were amazing during the holidays

Cons

The long work hours during the holidays

5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Generous PTO, monthly bonus for management, 401k and stock options, socially conscious brand, focus on diversity and inclusion

Cons

Very low pay, Micromanagement by upper management, lack of available hours to adequately staff the sales floor, too many tasks and too little time allotted, no opportunity for advancement

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