Great Culture - Bank Teller Frost Bank Employee Review

5.0
11 Jul 2025
Recommend
CEO approval
Business outlook

Pros

I enjoyed the culture at Frost. The bank was small enough to be able to accommodate unique customer requests, but large enough to have well established procedures in place. I really enjoyed the people I worked with and felt like I was adding value to the team.

Cons

I was a teller during college and wish there was more schedule flexibility in the part time teller positions. As a college student, I would have appreciated if I was able to adjust my work schedule and availability to coordinate with my school schedule, but that wasn't an option. There was a floating teller role available, but the hours were set as well and I wasn't able to make it work with school. I would have loved to stay at Frost if I could have aligned my work and school schedules.

Explore other reviews about Frost Bank

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

medium salary, good benefits, good career path, good training

Cons

interviews are long, but worth it

1.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Work hours, holiday pay, and the coworkers are great.

Cons

The hiring process for internal candidates in San Antonio is horrible. It feels like people apply for positions and either never hear anything back or HR waits weeks and weeks to contact them just to say the job was already filled. A lot of employees don’t even feel like they’re really being considered. It’s awful for people who already work hard for the company and want opportunities to grow. Better communication and actually giving internal candidates a fair shot would go a long way. If you call HR, half the time they ignore you or act like you’re annoying them for even asking a question. They come across really stuck up and make people feel like they’re beneath them instead of actually helping. It just feels rude and unprofessional. I transferred from another Frost region, so I know not all regions are like San Antonio. In Fort Worth, HR cared about people and were helpful, friendly, and acted like they wanted to help you. San Antonio is totally different. The people come across rude, and like they really don’t care about employees at all. Strange because it’s the headquarters. Work in another region besides San Antonio.

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