Does Frost Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Frost Bank employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Frost Bank. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Frost Bank?

85% of Frost Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frost Bank 4.2 out of 5 for work life balance, 4.2 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Frost Bank?

Personal Banker (87) , Bank Teller (58) , Teller (47) , Personal Banker I (35) , Personal Banker II (33) , Associate Relationship Manager (26) , Associate Relationship Manager I (23) , Customer Service Representative (23) , Relationship Manager (16) , Administrative Assistant (14) , Intern (13) , Vice President (12) , Assistant Vice President (10) , Relationship Banking Officer (8) , Account Manager (7)

What are the pros of working at Frost Bank according to real employee reviews?

"Great culture and relationship environment" ((in 119 reviews)); "Awesome people and great attitudes" ((in 75 reviews)); "Good benefits and work shifts" ((in 71 reviews)); "Enjoy working here and great work life balance" ((in 40 reviews)); "great coworkers and managers." ((in 27 reviews))

What are the cons of working at Frost Bank according to real employee reviews?

"Not flexible and pay is low for industry." ((in 58 reviews)); "With my branch there was a high turnover mainly due to management and poor communication." ((in 43 reviews)); "Low salaries compared to other banks, not flexible on hours/vacation, hard to advance, business can be slow" ((in 22 reviews)); "Absolutely no training." ((in 11 reviews)); "No bonus , except small Christmas one" ((in 10 reviews))

What are employees saying about Frost Bank redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frost Bank redundancy and their outlook for job security at Frost Bank in 2026.

Frost Bank Reviews

4.2

85% would recommend to a friend

(893 total reviews)

Phillip Green

94% approve of CEO

87% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (893 reviews)

Frost Bank has an employee rating of 4.2 out of 5 stars, based on 893 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Frost Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

893 reviews

4.0

2 Jul 2026

Supportive environment overshadowed by performance pressure

Telephone customer service representative

Recommend

CEO approval

Business outlook

Pros

Great company with good benefits as well. Good environment to work in and nice team members as well.

Cons

In the Customer Service side, they care more about is metrics and performance than the customer service agents. Call are back to back all day and it is exhausting.

4.0

1 Jul 2026

Strong culture but role consolidation raises concerns

Relationship banking officer

Recommend

CEO approval

Business outlook

Pros

Good culture, relationship focus, training programs

Cons

Consolidation of relationship officer and portfolio manager

3.0

24 Jun 2026

Structured bonuses and benefits, but few entry-level roles

Personal banker ii

Recommend

CEO approval

Business outlook

Pros

structured bonus plan, benefits and 401k match.

Cons

There seems to not be many entry level positions in houston.

Viewing 1 - 3 of 893 Reviews

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Company ratings over time

Reviews by job title

Supportive environment overshadowed by performance pressure

Strong culture but role consolidation raises concerns

Structured bonuses and benefits, but few entry-level roles

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