Dissapointed - Anonymous employee Frost Bank Employee Review

2.0
7 May 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The flexibility and compensation are great. I've also been in a position where I've learned a lot, and really talented, intelligent people surround me. There are growth opportunities, and my leadership does a great job of recognizing team member contributions.

Cons

I'm honestly really disappointed in my experience with Frost so far. I came initially with an impression of belonging and that leadership would back up my projects and decision-making. So far, I haven't experienced that. Most days, I feel very isolated and am not included in many meetings with the rest of my team. My supervisor is stretched so thin I rarely get quality one-on-one time. When I do, most of the conversation is about what I need to do better or continuous criticism of my projects so far. I don't get positive reinforcement, which is critical for my overall well-being and motivation to keep innovating with new ideas for the organization. I had such high hopes for Frost, given its reputation, but my experience has fallen significantly short of that perception.

Explore other reviews about Frost Bank

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

medium salary, good benefits, good career path, good training

Cons

interviews are long, but worth it

1.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Work hours, holiday pay, and the coworkers are great.

Cons

The hiring process for internal candidates in San Antonio is horrible. It feels like people apply for positions and either never hear anything back or HR waits weeks and weeks to contact them just to say the job was already filled. A lot of employees don’t even feel like they’re really being considered. It’s awful for people who already work hard for the company and want opportunities to grow. Better communication and actually giving internal candidates a fair shot would go a long way. If you call HR, half the time they ignore you or act like you’re annoying them for even asking a question. They come across really stuck up and make people feel like they’re beneath them instead of actually helping. It just feels rude and unprofessional. I transferred from another Frost region, so I know not all regions are like San Antonio. In Fort Worth, HR cared about people and were helpful, friendly, and acted like they wanted to help you. San Antonio is totally different. The people come across rude, and like they really don’t care about employees at all. Strange because it’s the headquarters. Work in another region besides San Antonio.

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