Moral in Denver Technology Center at an all time low!! - Engineer Frontdoor Employee Review

1.0
29 Jul 2020
Recommend
CEO approval
Business outlook

Pros

You can put some new Technology on your resume so later you can find a job at a company that actually knows how to deploy new technology properly! Have been able to work from home due to COVID. Currently we are working from home until at least through December (and they keep pushing back the return date). There are some really good co-workers and mid level managers in this company. The company revenue and finances do not yet appear to have been significantly impacted by Covid-19. It's just as dysfunctional as it was before the pandemic.

Cons

Workaholic culture - Whenever there's a problem, it's declared "an emergency" and everyone is expected to work 24/7. Often, these "emergencies" result from upper management's poor planning, direction, lack of understanding of the complexity of our systems, and sheer incompetence. Our upper management tends to use fear based tactics to drive people to work harder. There is little overall strategy in this company other than "Get it done!!" Then they sacrifice their people to try and fix their mistakes. No matter how hard you work or what crazy systems you are expected to get up and running in their excessively short, arbitrary deadlines... expect to be told that you somehow are not doing enough or did something wrong. The expectations in this company are not realistic. As a result, this place is full of minimally functional software systems that look good on the surface but have many fundamental problems buried within them. Too few people have the time or motivation to build anything right. Upper management has a micromanagement problem. They don't let their engineers solve their problems or advise them of the best solutions. Instead, they just dictate what solution sound good to them after hearing about something for 5 minutes in a meeting... and then they just want yes men to carry it out. This problem goes all the way up to the top. For example, the CTO of this billion dollar company has been known to start telling engineers how to implement the technical details of their jobs if their code ever ends up in front of him. Doesn't he have better things to do, like run a billion dollar company, instead of getting tangled up in the details of one engineers code? Upper management is penny wise and pound foolish. They'd rather say they saved a few thousand bucks on some little detail by making everyone work long into the night than fixing the bigger, systematic issues in this company. The value of developer overtime never factors into their cost equations. If you are promised a generous amount of vacation in your offer letter, assume you will be on call the whole time you are off or just discouraged from taking it at all. Incredibly disorganized organization. Good luck trying to get anything done from someone outside your team, or even trying to figure out who you need to talk to. Expect to be blamed for not meeting a deadline by the upper management who oversee the dysfunctional corporate system. The people who run this company (up to and including the CTO) have no idea how to deploy an incredibly complex IT infrastructure system across an incredibly complex business. Instead of focusing on the big picture of how this system is supposed to work and taking the time to get it right, they get tangled up in too many details and just start telling people to fix whatever problems they find first. They usually aren't aware how their orders will impact many other parts of the system in a negative way or other priorities. Management spends too much time trying to optimize the individual components of the system and not enough time trying to optimize the overall system. They don't know how the pieces go together. Substandard benefits package is lacking some common things that most people would just "expect" to have. Be sure to read and ask about every single benefit you are offered in detail.

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5.0
26 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great WLB and everyone is collaborative and helpful

Cons

None that come to top of mind

3.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits Managers who are nice Company is doing well financially Coworkers are capable and generally very nice to work with

Cons

The development process is pretty similar to the one I used in my last job in 2012--nowhere close to CICD. Testing is done by QA, infra is owned by the platform team, BE is owned by BE team, FE is owned by FE team. There is a lot of bureaucracy and throwing things over the wall. Service architecture contains many layers of services. Most products lack automated tests and canaries. Production incident troubleshooting seems to involve casts of dozens. There are yearly layoffs and fairly frequent restructures. Benefits have been cut. I know that's very common these days in a tough job market, but the company has been posting record profits. There is a technical ladder, but once you advance beyond Sr Dev, there is little chance to code or be involved in day to day work.

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