Sucks - Personal Shopper FreshDirect Employee Review

2.0
1 Sept 2020
Recommend
CEO approval
Business outlook

Pros

Easy money to receive and very easy to get job

Cons

10-12 hour work shifts everyday for five days

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FreshDirect Response
5y
Thank you for taking the time to share your experience at FreshDirect. We're sorry to hear the long shifts have taken their toll on your outlook as a Personal Shopper. Our management schedules the long hours you and other Personal Shoppers work to deliver the best experience for FreshDirect customers. We can't thank you enough for your contributions throughout a very demanding 2020. We're here to listen if there's anything we can do to make each day at FreshDirect worth looking forward! Would you mind sending us a message to discuss how else we can ensure your happiness? You can reach us at EmployeeCommunications@FreshDirect.com. We hope to hear from you.

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5.0
22 Jul 2025
Recommend
CEO approval
Business outlook

Pros

lots of opportunities if you are hard worker, recognition, award

Cons

working overtime, everybody is responsible for anything happening

3.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

What I loved about this job is getting full ownership over my part of the business, and I know a lot of people stick around because they feel a similar passion and ownership. Even though the company is 25 years old, there are still many areas where a much work is needed and therefore great opportunity for new people to come in and make big impact.

Cons

No flexibility for employees to work from home when needed, and terrible PTO package. The family leadership is not transparent, makes questionable business decisions.

4
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