Do the benefits outweigh the job? - Voice Agent Four Seasons Employee Review

2.0
19 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Discount room rates after 1 year Comp nights at all hotels after 1 year

Cons

High stress High sales incorporated job Constant test calls and grading and reviews Part time hours exceed 25-29 per week Will always have to work weekends Getting time off is impossible Watched in the queue if you're not taking calls and exceed a limit of 2 mins between calls to complete work -If you're looking for a relaxed part-time job to work nights after your full-time job, I would think again.

Explore other reviews about Four Seasons

5.0
25 Jan 2026
Recommend
CEO approval
Business outlook

Pros

good environment and good benefits

Cons

long hours in holiday and busy seasons

3.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great immediate management (up to department head), good travel benefits (although not as good as previous years), health insurance excellent. Travel benefits are nice when you can use them. Become better at what do you, but with an emotional cost.

Cons

Toooo profit heavy and want to please owners versus staff, worklife balance needs improvement although it's getting there. Pulse Survey results need to be taken more seriously by PC and not put on department heads and asssitant managers, need accountability on PC to action. Terrible employee meals, especially if not AM Monday through Friday. Poor corporate ELT team since post covid times.

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