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Four Seasons Reviews
Updated 27 Nov 2023
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Full-time, Part-time
English
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Found 2,879 of over 3K reviews
76% Recommend to a Friend
91% Approve of CEO
Found 2,718 of over 3K reviews
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Recommend to a Friend
Approve of CEO
Alejandro Reynal
113 Ratings
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "Great culture of respect and history of empowering “line level” employees to be able to anticipate guests needs and respond to any issues" (in 89 reviews)
Cons
- "Inexperienced managers resulting in hit or miss constructive solutions, VERY slow and sometimes underserving promotions" (in 52 reviews)
- 5.017 Aug 2023Housekeeping SupervisorCurrent Employee, more than 3 yearsHong Kong
Pros
Salary, benefits, work environnment, friendly colleagues, career path
Cons
very fast paced and high stadard which is good as a top ranked hotel
- 3.030 Aug 2023ServerCurrent Employee, less than 1 yearHong Kong
Pros
5 days work stable salary
Cons
canteen food is not good
- 5.018 Jul 2023Sous ChefCurrent Employee, less than 1 yearHong Kong
Pros
Very strong and nice Compagny who take care of the employees
Cons
Very good communication with everyone
- 3.027 May 2023Server/WaiterFormer Employee
Pros
Free meal and good salary
Cons
The workload is a little bit heavy
- 5.013 Apr 2023Accounting AssistantFormer EmployeeHong Kong
Pros
good salary with nice people
Cons
high workload and over time
- 5.08 Mar 2023SPA AttendantCurrent Employee, less than 1 yearHong Kong
Pros
Global Company . Big opportunity.
Cons
Serious Management, Hight quality. Much pressure.
- 5.014 Mar 2023Learning and Development ManagerFormer Employee
Pros
Culture is excellent and diverse
Cons
management could be more diverse
- 5.025 Feb 2023SPA ConciergeFormer Employee, more than 1 yearHong Kong
Pros
Alot of benefits: like medical, dental
Cons
Long working hours, no work life balanace in hotel management
1 - 4.04 Feb 2023Guest Relations OfficerFormer Employee, more than 1 yearHong Kong
Pros
The management of this company treats their employees as well as their guests
Cons
The salary is not that competitive, considering the high work standards and guests’ expectation
- 4.018 Dec 2022Guest Relations OfficerFormer EmployeeCentral
Pros
Lovely people and friendly teammates
Cons
Slow progress, management has rooms to improve
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Four Seasons Reviews FAQs
Four Seasons has an overall rating of 4.0 out of 5, based on over 3,263 reviews left anonymously by employees. 76% of employees would recommend working at Four Seasons to a friend and 66% have a positive outlook for the business. This rating has been stable over the past 12 months.
76% of Four Seasons employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Four Seasons 3.4 out of 5 for work life balance, 4.1 for culture and values and 4.0 for career opportunities.