Toxic management - Server Four Seasons Employee Review

1.0
21 Mar 2026
Recommend
CEO approval
Business outlook

Pros

worked at Four Seasons and unfortunately my experience did not reflect the reputation of the brand. The main issue was with members of management, specifically Milena and Mirac. Their leadership style was highly unprofessional and, at times, disrespectful toward staff. There was a clear lack of accountability, and their behavior created a tense and uncomfortable work environment. Communication often came across as dismissive, and employees were not treated with the level of respect expected in a professional setting. This kind of management approach made it difficult to perform effectively and maintain morale. In my opinion, the work environment under this management is not sustainable for employees, and it ultimately played a major role in my decision to leave.

Cons

Poor management, lack of respect, unhealthy work environment

Explore other reviews about Four Seasons

5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

The banquets department is run incredibly well. Our director is extremely knowledgable and approachable. The back of the house (and overall hotel) is super clean, which makes doing your job smoother. Even as an on-call employee, your input on daily operations is valued, and feedback is genuinely appreciated. The GM even takes time out of his schedule to meet with us, which speaks to their commitment to continuous improvement. There’s definitely a hierarchy, but at the very least, leadership is not pretentious. Overall, Four Seasons cares about its employees and treats us with the same level of respect as guests. I definitely recommend working in this department.

Cons

Four Seasons is not as busy as other hotels in the city so you won't have many shifts.

1.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Travel benefits Free health insurance

Cons

Underpaid, working for 3 properties. Definitely no work life balance. Tenured employees are not valued, they would hire NEW employees for remote only. Unable to be remote if you have been there for awhile, always get denied even if you have shown yourself with metrics and training new people. Leadership only cares about operations they only want good things to be heard, no negative things are said, no improvement. Everyone there always say something on what to improve on but nothing has happened. They always say that our department has made MILLIONS for bookings but our pay is low even with commissions with crazy schedules. Also, same salary with new hires. Alot of former employees in this reservations department leaves all the time. They would place you in different schedules even force you work overnight. Also they only release schedules a week before or 3 days before. Because they said “if there are no call outs, then we can release the schedule 2 weeks or a month before” All I can say is save yourself

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