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      Float

      Engaged employer

      Float reviews

      No nonsense remote-first approach, quality product, excellent culture - Customer Support Specialist Float Employee Review

      5.0
      15 Feb 2022
      Customer support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Float has been one of the best organizations I've worked for in the SaaS space. The org sets clear expectations for roles and doesn't shift the goal posts. Compensation is fair, and everyone on the team acts like an adult. The product delivers on its marketing promises, and is being developed with a clear vision of desired outcome that isn't beholden to a few golden goose clients. Float uses its own product as intended with an internal use case, which hasn't been the case at every tech company I've worked for--I believe this shows a level of self-trust that is important for employers to have. The workplace culture is accommodating of new work norms that come with remote-first family concerns and doesn't penalize employees for stepping away for a bit to deal with children, pets, or ailing relatives.

      Cons

      The biggest downside is also one of the pros, that management has a fairly hands-off approach. Work is very self-directed, with minimal meetings (there are still metrics to be achieved and OKR follow-ups). Employees and contractors need to be self-disciplined to make sure they are keeping up on what is needed without constant supervision, but this can also sometimes create a need for them to be extra proactive in following up with management about questions they have.

      avatar
      Float Response
      4y
      Thanks for this feedback! We appreciate the note about folks being proactive with managers when it comes to getting answers to questions they may have. The nature of async work does require a shift in behaviour when it comes to how we work and you articulated that really well in your feedback (e.g trust, flexibility, self-discipline). Great information for us to continuously improve!

      Explore other reviews about Float

      5.0
      9 Sept 2025
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      One of the greatest pros I can give on Float is that everything is tremendously transparent. From the interview process, to the onboarding process, to receiving feedback, to how to grow within the company, everything has been VERY clear. Comp package is very fair with clear paths for exceeding your number. Everyone in the company operates with excellence, with an eye toward doing better than the last thing you did. CEO is very involved in a positive way. Clearly cares about the direction the company is heading and has a clear directive on how to get there. This team listens to it's customers more than any place I've been to and clearly prioritizes the features that are being heavily asked for. Async environment is not for everyone; however, if you can clearly communicate with examples/evidence to paint an easily understandable picture, this is not an issue. Even with an async environment, everyone celebrates the work we do together. Culture is one of positivity, excellence, and continued improvement.

      Cons

      With an async environment, there are a lot of different places you have to be able to go/operate. Since you have a lot of autonomy, people won't always be available to hold your hand, so you have to figure things out for yourself. Not really a con, but just the reality of working with a global team.

      5.0
      18 Jul 2025
      Product manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - Great bunch of people who've created an intentional culture, and that shows in their quality of work, conversations, and ownership. - Remote, asynchronous, has thoughtful guidelines for everything, and an appetite to do and be better. - Solid team, hungry to level up.

      Cons

      - As everybody says, remote + async is not for everybody. - There's visible effort being put in shedding unhelpful processes and speeding up the development. WIP!

      avatar
      Float Response
      9mo
      Appreciate the feedback! As you continue settling in to your role, keep the feedback coming 😊
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