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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      A great place to work and build a career - Customer Service Agent Firstsource Solutions Employee Review

      5.0
      9 Sept 2025
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Safe and comfortable workplace, employee friendly company culture Transparent and approachable management

      Cons

      Need for more structured training and development programs

      avatar
      Firstsource Solutions Response
      7mo
      Thank you for your feedback. We’re glad to hear that you value the safe and comfortable workplace, employee-friendly culture, and transparent management. We will continue exploring ways to enhance learning opportunities and incorporate employee feedback.

      Explore other reviews about Firstsource Solutions

      5.0
      4 Dec 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      18 May 2026
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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