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Firstsource Solutions

Engaged employer

FSL - Customer Service Representative (CSR) Firstsource Solutions Employee Review

4.0
23 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Good working environment with supportive leads.

Cons

The career progression was slower than expected

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Firstsource Solutions Response
11mo
Thank you for your feedback! We’re happy to hear that you’ve had a positive experience with the work environment and support from your leads — that’s something we take pride in. We’d like to highlight that there are multiple Internal Job Postings (IJP) and learning & development programs available to help employees take the next step in their careers.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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