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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Management review and personal experience at Firstsource - Senior Customer Service Executive Firstsource Solutions Employee Review

      5.0
      19 Jun 2025
      Senior customer service executive
      Recommend
      CEO approval
      Business outlook

      Pros

      It’s a privilege to work with exceptionally talented group of people whose vision and ideas helps you excel in current position and inspires you to take the next step and broaden your horizon. Leaderships tactics and vision helps you go toe to toe with competition based in the United States and in most cases surpass them and beat them to stay ahead of the curve . It’s a healthy environment to work and stay competitive.

      Cons

      I don’t think i can of anything in particular but my organisation and leadership team has always been open to constructive criticism and they have ensured to fix what’s broken and all the opinions are taken under advisement .so nothing in particular that would quality as cons

      avatar
      Firstsource Solutions Response
      1y
      Thank you for sharing such a thoughtful and inspiring review! We’re delighted to hear about your positive experience, especially your appreciation for the talented teams and visionary leadership at Firstsource. It's incredibly motivating to know that the We encourage you not to wait for a formal opportunity—please feel free to share your ideas or experiences proactively with your manager or HR.

      Explore other reviews about Firstsource Solutions

      5.0
      4 Dec 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      23 Jun 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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