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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Nice work environment - Process Lead Firstsource Solutions Employee Review

      5.0
      11 Dec 2024
      Process lead
      Recommend
      CEO approval
      Business outlook

      Pros

      Great camaraderie between employees within the teams

      Cons

      Worst Management at American Express White Label first-party collections

      avatar
      Firstsource Solutions Response
      1y
      Thank you for your feedback! We're glad to hear that the camaraderie between employees is strong. Regarding management, we’ve taken steps to improve transparency and clarity in our processes. We are committed to continuous improvement and appreciate your insights as we work towards making things even better.

      Explore other reviews about Firstsource Solutions

      5.0
      4 Dec 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      18 May 2026
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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