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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Needed - Collections Representative Firstsource Solutions Employee Review

      3.0
      11 Jun 2024
      Collections representative
      Recommend
      CEO approval
      Business outlook

      Pros

      You definitely learn how to have patience with not only with customers but also with yourself more.

      Cons

      The new hire training is awful! Bonus structure is a setup. This whole thing is about the bait n switch method

      avatar
      Firstsource Solutions Response
      1y
      Thank you for your feedback. We’re pleased to hear that you’ve developed patience through your role. We are committed to addressing these issues to ensure that our training programs are effective and our bonus structures are transparent and fair.

      Explore other reviews about Firstsource Solutions

      5.0
      4 Dec 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      18 May 2026
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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