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Firstsource Solutions

Engaged employer

Job role - Senior Customer Service Associate Firstsource Solutions Employee Review

3.0
3 Jun 2024
Recommend
CEO approval
Business outlook

Pros

Good variable pay Better Environment

Cons

Less basic salary Work load (sometimes)

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Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. We appreciate your feedback on our variable pay structure and work environment. We understand that while the variable pay can be an attractive benefit, it can also be challenging if the basic salary does not meet your expectations. We are continuously reviewing our compensation packages to ensure they align with industry standards and support our employees effectively. Our goal is to provide a supportive and balanced work environment while maintaining the high standards our employees and clients expect.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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