employer cover photo
employer logo
employer logo

Firstsource Solutions

Engaged employer

Customer care - Customer Service Representative Firstsource Solutions Employee Review

5.0
29 Nov 2023
Recommend
CEO approval
Business outlook

Pros

Supportive diversified work environment and good opportunity to grow

Cons

Less pay, enormous amount of pressure

avatar
Firstsource Solutions Response
2y
Thank you so much for taking the time to leave us feedback. We are thrilled to receive positive feedback about our supportive and diversified work environment. Creating an atmosphere where every team member feels valued, included, and has opportunities for growth is a top priority for us. We are dedicated to fostering a workplace culture that encourages collaboration, innovation, and continuous learning. We understand the importance of fair compensation. We will conduct a comprehensive review of our pay structures to ensure they align with industry standards and adequately reflect the value of our employees' contributions.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

See reviews by: Helpful|Rating|Date|All