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Firstsource Solutions

Engaged employer

Awful Company - Customer Service Associate Firstsource Solutions Employee Review

1.0
2 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Nothing at all its horrid

Cons

Managers micromanage, everything is stats stats stats

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Firstsource Solutions Response
2y
Thank you for taking the time to leave your feedback. We're disappointed to hear that you did not enjoy your time with us and that you felt micromanaged. We want to ensure that all our employees feel valued and supported. Meeting our service standards is a high priority, but we also care deeply about our employees and their wellbeing. Micromanagement is not something we condone, and we encourage colleagues who experience this to speak out or have a confidential chat with our HR team.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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