employer cover photo
employer logo
employer logo

Firstsource Solutions

Engaged employer

Work - Customer Service Representative Firstsource Solutions Employee Review

4.0
24 May 2023
Recommend
CEO approval
Business outlook

Pros

Work for experience and move on to other company

Cons

As all process are outsourced , you get paid less

avatar
Firstsource Solutions Response
3y
Thank you so much for taking the time to review us. We understand that outsourcing can impact the work experience ,While there may be valid reasons for outsourcing certain processes, we also recognize the importance of providing meaningful and engaging work for our employees. We acknowledge the concern regarding pay, however we are committed to regularly reviewing and benchmarking our packages to ensure they remain competitive within the industry.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

See reviews by: Helpful|Rating|Date|All