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Firstsource Solutions

Engaged employer

It was overall a good experience working there. - Customer Service Associate Firstsource Solutions Employee Review

3.0
16 May 2021
Recommend
CEO approval
Business outlook

Pros

1.Good management. 2.Supportive seniors. 3.Additional incentives. 4.Rotational shifts.

Cons

Sometimes we had to take a lot of calls

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Firstsource Solutions Response
5y
Thanks for writing in. It is encouraging to know you recommend us as an employer. We’re happy to hear that you enjoyed working with your team and satisfied with our workplace practices. We understand that some days are great and everyone is happy, and other days could be complex - which is why we work hard to make sure employees are well supported on the floor and off. Wishing you the best with your future endeavours.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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