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Firstsource Solutions

Engaged employer

Not a good place to work - Claims Examiner Firstsource Solutions Employee Review

1.0
10 Sept 2019
Recommend
CEO approval
Business outlook

Pros

Flexible hours. Can leave for lunch. Food truck comes.

Cons

Matrix pay drops regularly. Mgmnt not fair at all. Poor mgmnt all around. Terrible work environment. If sick kid needs to be picked up from school, you cannot leave. If you do, you will have to make up time and then still be treated poorly for weeks for putting child before job. Favoritism is like nothing I have ever seen before. Timed bathroom breaks. High insurance costs. Food is stolen from fridge. Roaches in breakroom. All around terrible place to work. Literally the worst.

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Firstsource Solutions Response
6y
Thanks for writing in. We take your feedback sincerely. Firstsource being a client centric company is driven by an environment that protects the customer and client data and hence comes with a few restrictions. Having said that, our people are at the core of our values and giving them a great experience is priority for us. Do provide us with your contact details so we can get in touch and understand your concern in detail.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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