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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Tiring Work - Customer Service Representative Firstsource Solutions Employee Review

      2.0
      14 Sept 2016
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      When I worked at FirstSource, it was an okay place to work part-time. The staff who you work with are generally very nice and you are likely to make a lot of friends.

      Cons

      As there is such a high turnover of staff and the work is so fast-paced, the place is quite disorganized and stressful. There is hardly any work life balance and the management aren't really interested in you personally.

      avatar
      Firstsource Solutions Response
      9y
      We are happy to hear that you made some new friends while working for us and we appreciate your contribution. We are taking your feedback and addressing the areas which could be improved for our current and future employees. We would like to thank you for taking the time to leave us your comments and wish you all the very best in your future endeavours.

      Explore other reviews about Firstsource Solutions

      5.0
      4 Dec 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      18 May 2026
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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