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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Good learning environment but rotational shifts can be tough - Senior Associate Firstsource Solutions Employee Review

      5.0
      25 Jun 2026
      Senior associate
      Recommend
      CEO approval
      Business outlook

      Pros

      good place to work and learn communication, operations, and process management skills, Compared with many BPOs, work-life balance is often rated positively, though it varies by process.

      Cons

      Working rotational or night shifts depending on the client process.

      Explore other reviews about Firstsource Solutions

      5.0
      4 Dec 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      23 Jun 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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