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Firstsource Solutions

Engaged employer

High turnover and lack of leadership skills - Customer Service Representative Firstsource Solutions Employee Review

1.0
16 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Team chats can be funny sometimes but not enough to make you want to stay

Cons

Low pay, high turnover (I seen management hire someone and fire them 2 weeks later cause they needed to let people go but made an excuse about it, they do this a lot), supervisors are very weird. And stalkerish) , also company turns up the volume on calls on purpose sometimes to the point you can’t breathe. OSHA needs to investigate this company

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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