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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      The Economist review - Senior Customer Service Associate Firstsource Solutions Employee Review

      4.0
      29 Sept 2025
      Senior customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Healthy and easy learning process

      Cons

      Too many changes in a very short time

      avatar
      Firstsource Solutions Response
      8mo
      Thank you for your feedback. We’re glad to hear that you appreciate the healthy and supportive learning process. We’ve noted your observations regarding frequent changes and will continue exploring ways to provide stability and support to help retain and engage valued employees.

      Explore other reviews about Firstsource Solutions

      5.0
      4 Dec 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      23 Jun 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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