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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Advisor - CSA - Customer Service Associate Firstsource Solutions Employee Review

      5.0
      24 Sept 2025
      Csa - customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Our manager is approachable, understanding, and always ready to guide us through challenges

      Cons

      The company encourages learning and provides opportunities for career advancement.

      avatar
      Firstsource Solutions Response
      7mo
      Thank you for your feedback. We’re glad to hear that you value your manager’s approachability, guidance, and leadership, as well as the learning opportunities and career growth provided by the company. We appreciate your recognition and will continue to support a positive and growth-oriented work environment.

      Explore other reviews about Firstsource Solutions

      5.0
      4 Dec 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      18 May 2026
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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