Great place to work - Safety Manager First Student Employee Review

5.0
24 Jul 2023
Recommend
CEO approval
Business outlook

Pros

I have just completed my first 30 days of employment as the Assistant Location manager, and I can honestly say I'm impressed. As a manager at First Student Bussing, I have been fortunate enough to witness firsthand the incredible strides this company has taken to deliver exceptional service while prioritizing safety, investing in comprehensive training, and maintaining a productive relationship with the Teamsters through the collective bargaining agreement. From my perspective, the commitment to excellence demonstrated by our team has not only made a positive impact on the communities we serve but has also created a fulfilling and purpose-driven work environment for all employees. Safety is our Top Priority: At First Student, safety is ingrained in our DNA. We understand that the trust parents place in us to transport their children safely is sacred, and we strive to uphold it every day. Rigorous safety protocols are not just part of our daily routines; they are the foundation upon which we build our service. Our drivers and staff undergo comprehensive background checks, including thorough driving records and criminal history screenings. Additionally, our drivers participate in regular drug and alcohol testing to ensure the utmost safety for all passengers. Furthermore, our buses are meticulously inspected and maintained to the highest industry standards. We leave no room for compromise when it comes to the safety of our fleet and passengers. In the rare event of a breakdown or incident, our team is trained to respond promptly and effectively, ensuring the safety and comfort of those onboard. Our commitment to safety is unyielding, and it serves as a guiding principle in all aspects of our operations. Investing in Comprehensive Training: First Student recognizes that well-trained drivers and staff are essential to the safe and efficient transportation of passengers. That's why we take training seriously, providing our team with top-notch instruction to equip them with the skills and knowledge necessary for their roles. Our drivers undergo a rigorous training program that includes defensive driving techniques, emergency preparedness, child-specific safety procedures, and route familiarity. We prioritize continuous learning to keep our drivers updated on the latest safety standards and industry best practices. Through regular refresher courses, safety seminars, and workshops, we empower our team to make well-informed decisions on the road. Moreover, our training extends beyond driving skills. We emphasize soft skills, such as customer service and communication, ensuring that our drivers engage positively with parents, school administrators, and students. We believe that fostering positive relationships with our customers strengthens the trust they have in our services. Teamsters Collective Bargaining Agreement: The partnership between First Student Bussing and the Teamsters union has been instrumental in creating a collaborative work environment that benefits both our employees and the company as a whole. We believe in fair wages, excellent benefits, and providing our team with opportunities for professional growth and advancement. The agreement is always strictly followed. There is no favoritism or people being treated unfairly, like I have seen at other companies. The collective bargaining agreement enables open and constructive communication between management and the union, ensuring that the interests of all parties are taken into consideration. It helps us address any concerns or challenges that arise in a transparent and respectful manner. By prioritizing the well-being and job satisfaction of our employees, we have fostered a strong sense of loyalty and dedication within the team, resulting in exceptional service and a positive work atmosphere. In Conclusion: At First Student, I am proud of the journey I have embarked upon to ensure safety, deliver comprehensive training, and foster a collaborative relationship with the Teamsters through the collective bargaining agreement. Our commitment to excellence resonates through every aspect of our operations, and we continually strive to set new industry standards. With safety at the core of our operations, we have instilled trust in the communities we serve, allowing parents to feel secure when their children board our buses. Our investment in comprehensive training equips our team with the skills and knowledge needed to carry out their roles with confidence, while our collaboration with the Teamsters union ensures that our employees' voices are heard, and their welfare is prioritized. As a manager at First Student, I am privileged to lead such a dedicated and passionate team. Together, we have created a work environment that not only emphasizes safety and efficiency but also fosters personal growth and job satisfaction. The journey at First Student Bussing is one of excellence, and I am excited to continue raising the bar for the entire industry, one safe and successful ride at a time

Cons

I have not experienced any negatives

Explore other reviews about First Student

5.0
4 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Decent pay. Time off. Compassionate team.

Cons

Not enough hours. Some routes aren’t preferred

5.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

As a school bus driver, I've had a positive experience working for First Student in San Jose. The workplace culture is collaborative and supportive, with strong communication between staff and management. My colleagues are dedicated and professional, and the management team has been consistently helpful in addressing any needs or concerns. I would recommend this location to prospective employees seeking a cohesive and respectful work environment.

Cons

No cons about working here

See reviews by: Helpful|Rating|Date|All