Last Resort - Customer Service FIS Employee Review

1.0
14 Sept 2010
Recommend
CEO approval
Business outlook

Pros

The Salary and some flexibility with scheduling.

Cons

Poor management. There are employees who have been in the department on average 5 years, and upwards of 10 years. The management continues to do the same thing, but expects different results. The favoritism of these "senior" reps (age, amount of time with the company) is unbelievable. If you're a conformist with no desire for anything more, even that's not enough. This department has fired it's last new hires for one silly reason or another. The management welcomes your ideas only if they give them to you first. Exactly. Who can work like this? You will arrive each day feeling as if this is the worst job you have ever had. No need to try and think outside of the box. You are hired to think, act, and do what the incompetent leadership wants. And that aint good. BEWARE.

Explore other reviews about FIS

5.0
14 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunities and challenging - engaging work.

Cons

None that come to mind.

2.0
14 Jun 2026
Recommend
CEO approval
Business outlook

Pros

wellness program Spotify, stock purchase is optional, health insurance available, long and short term disability

Cons

Often recurrent quiet lay-offs, implementations, operations, QA employees transitioned to Cognizant

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