All that glitters ain't gold - Customer Advisor FARFETCH Employee Review

2.0
15 Dec 2019
Recommend
CEO approval
Business outlook

Pros

Easy work. Stacked kitchen. Nice office space. Catered lunch

Cons

Management has no idea what they are doing. You are promoted based of likeability. Hostile work environment. Terrible catered lunches, never ate them. Constant threats of disciplinary action. Horrible customers. During peak management does not care about your sanity. They think 16/hr is a sustainable income for living in Los Angeles. Over worked. Time micro managed.

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FARFETCH Response
6y
Thanks for taking the time to leave us this review. We're very sorry to hear your negative feedback and we would like to address some of your comments. All of our Managers globally receive Management Training to make sure they are equipped to lead their teams to success. We have recently launched Go Far, our new career development framework, to provide greate clarity for Farfetchers around their career paths and compensation. And finally, we truly care about our people and their well-being and we're very sorry to hear that this wasn't your experience. We'll take on board your feedback and continue to improve for the future.

Explore other reviews about FARFETCH

5.0
8 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Amazing culture, managers, trainings, salary increases, and benefits.

Cons

Constant layoffs, rough customers at time, but nothing much more.

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FARFETCH Response
5mo
About your constructive comments, we appreciate them, and we will consider them. Let’s continue building the future of Farfetch, together.
3.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The people and company culture used to be great.

Cons

Company was sold and everything went down hill. No room for growth.

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