Poor Compensation. EXL is like a sophisticated staffing company/consultancy which will make good money (Super lucrative) out of you but won’t pay you fairly.
- Growth and promotions are a myth! It completely depends on how much you agree with your boss and their bosses. If you are a "Yes Boss" kind of a person or willing to "Kiss your boss’s feet" (Hope you understand what I am trying to say) this is a good place! Hard work and client appreciation honestly don’t matter when it comes to promotion, growth, future role, changing domains, etc.
- Typical hierarchy culture, don’t even think of reaching out to super bosses, senior leaders, other managers nor the HR if you need help, all your efforts will be in vain and it will blow on your face bad!
- Bosses/Managers (Reporting Managers) who have been in the organization for a long time will try to show their seniority and will hamper you some or the other way if you don’t follow what they say
- A simple verbal communication does not hold any place at EXL, people (Reporting Managers) can disagree to an agreed communication within a fraction of seconds. Employees are expected to document every bits and pieces of communication if they want to live in peace. Seriously, is that the only thing left? Should employees not work?
- Employees are not treated well (Employees at EXL help the company to generate so much revenue at least respect them. They are not slaves)
- Poor work-life balance
- Haven’t seen any cultural diversity
- Poor work atmosphere