Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      EXL Service

      Engaged employer

      EXL Service Reviews

      3.5

      61% would recommend to a friend

      (8,138 total reviews)
      avatar

      Rohit Kapoor

      78% approve of CEO

      61% positive business outlook

      Ratings by category

      3.5

      Diversity and inclusion

      3.4

      Work/Life balance

      3.3

      Culture and values

      3.3

      Career opportunities

      3.1

      Senior management

      3.0

      Compensation and benefits

      EXL Service has an employee rating of 3.5 out of 5 stars, based on 8,138 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

      Reviews by job title

      8K reviews
      5.0
      10 Jan 2023

      career path

      Analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      good career path good money

      Cons

      hard to get in competitive

      1.0
      20 Jun 2015

      Too demanding

      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      work with indian leadership who are smart i.e pretend to work but actually don't. pass their work to reports showing them a carrot which in reality, you never get

      Cons

      long hours, make you feel worthless, very demanding leadership lack proper vision: you accept whatever comes your way only target - get the revenue it doesnot matter what you do

      3.0
      29 Nov 2017

      Laid Off due to lack of work

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Working from home. Flexibility on hours worked. Pay was less than the industry standard but it balanced out when you factor no transportation cost, clothing and meals since you are a remote worker.

      Cons

      Working from home as a remote claims arbitrator seemed to be an ideal job but the work load was dependent upon cases provided to the company from insurance companies in which they have contracts. In less than a year, the workload started to trickle in and EXL was not able to maintain their remote staff. The most devistating part is there was no real notice or preparation for the layoff and the company made promises prior to hiring a group that they forecast an increase in business.

      Viewing 1 - 3 of 8,138 Reviews
      Related searches: EXL Service jobs | EXL Service salaries | EXL Service benefits | EXL Service interviews
      ReviewsEXL Service reviews

      Glassdoor has 8,371 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.