Rewarding work overshadowed by unfair caseload distribution - Case Manager EML Employee Review

1.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Job can be rewarding when clients receive positive work outcomes.

Cons

I am currently in the role and the caseload is unbelievable while my colleagues are not being allocated high complex cases. I am receiving cases 2-3 nearly everyday and it’s unfair. This is the kind of job where you either learn to survive by constantly staying organised and putting your own mental health last, or you decide to walk away. It is unfair when a team leader consistently allocates the majority of claims to one person while other case managers receive significantly fewer. Workloads should be distributed fairly and transparently across the team to ensure everyone has equal opportunities and responsibilities.

Explore other reviews about EML

5.0
9 Jun 2025
Recommend
CEO approval
Business outlook

Pros

no comment here nothing to say

Cons

no commet here nothing to say

5.0
11 Nov 2024
Recommend
CEO approval
Business outlook

Pros

very good and helpful and supportive

Cons

environmental impact not good at all

See reviews by: Helpful|Rating|Date|All