Does EML pay their employees well?

According to anonymously submitted Glassdoor reviews, EML employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at EML. This rating has been stable over the past 12 months.

How satisfied are employees working at EML?

60% of EML employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated EML 3.5 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at EML?

Case Manager (147) , Case Management Specialist (19) , Team Leader (12) , Senior Case Manager (8) , Technical Specialist (7) , Administrative Assistant (6) , Injury Management Specialist (5) , Claim Advisor (4) , Case Manager Specialist (3) , Case Manger (3) , Project Manager (3) , Case Management (2) , Claim Manager (2) , Claims Management Specialist (2) , Claims Specialist (2)

What are the pros of working at EML according to real employee reviews?

"great culture and people you get to work with" ((in 63 reviews)); "Great people to work with" ((in 20 reviews)); "Friendly team" ((in 13 reviews)); "Great work/life balance" ((in 12 reviews)); "growth opportunities" ((in 6 reviews))

What are the cons of working at EML according to real employee reviews?

"Low pay" ((in 13 reviews)); "High workload at times but overall quite good." ((in 11 reviews)); "turns out to be great training for time and work flow management" ((in 9 reviews)); "It is unfair when a team leader consistently allocates the majority of claims to one person while other case managers receive significantly fewer." ((in 9 reviews)); "low salary, and not much growth." ((in 7 reviews))

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EML

EML Reviews

3.5

60% would recommend to a friend

(343 total reviews)

Cameron McCullagh, Geniere Aplin and Don Ferguson

73% approve of CEO

64% positive business outlook

EML has an employee rating of 3.5 out of 5 stars, based on 343 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EML employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

343 reviews

4.0

23 Jun 2026

Great!

Case manager

Recommend

CEO approval

Business outlook

Pros

Good growth in the company

Cons

Tricky to learn the legislation

2.0

22 Jun 2026

Great team culture, but workloads are heavy

Case manager

Recommend

CEO approval

Business outlook

Pros

Great team and inclusive culture

Cons

Overworked and too many case loads

1.0

19 Jun 2026

Rewarding work overshadowed by unfair caseload distribution

Case manager

Recommend

CEO approval

Business outlook

Pros

Job can be rewarding when clients receive positive work outcomes.

Cons

I am currently in the role and the caseload is unbelievable while my colleagues are not being allocated high complex cases. I am receiving cases 2-3 nearly everyday and it’s unfair. This is the kind of job where you either learn to survive by constantly staying organised and putting your own mental health last, or you decide to walk away. It is unfair when a team leader consistently allocates the majority of claims to one person while other case managers receive significantly fewer. Workloads should be distributed fairly and transparently across the team to ensure everyone has equal opportunities and responsibilities.

Viewing 1 - 3 of 343 Reviews

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Great team culture, but workloads are heavy

Rewarding work overshadowed by unfair caseload distribution

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